Ticket via email not working

1 week 5 hours ago #6131 by Risha Mahabir
Good Day I keep getting the following error

Warning: imap_open(): Couldn't open stream {mail.assl.com:143/imap/ssl}INBOX in /home/risha/public_html/administrator/components/com_jssupportticket/models/ticketviaemail.php on line 103
Can't connect to mail.assl.com,143: Connection timed out
Notice: Unknown: Can't connect to mail.assl.com,143: Connection timed out (errflg=2) in Unknown on line 0
6 days 12 hours ago #6133 by mohsin
Replied by mohsin on topic Ticket via email not working
Hi,
Check username and password of your mail and also check imap is enabled from your mail server.
Time to create page: 0.181 seconds

Please publish modules in offcanvas position.