Staff permissions not working

3 years 2 months ago #4077 by Robin K Mullins
I'm using the pro version. I've set up a department. Staff in that department should not be able to delete a ticket as I have unchecked that box. Yet they can delete tickets. Is this feature simply not working or have I missed something?
2 years 8 months ago #4405 by Dyse
Replied by Dyse on topic Staff permissions not working
I too can not stop my staff from Deleting a ticket. Nobody has DELETE TICKET checked in their roles, yet they all have the button and they all can delete.
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