Permission error when trying to upgrade to PRO

3 years 6 months ago - 3 years 6 months ago #4107 by RUPIN

I'm currently trying to update my free version of JS Support Ticket for WP to PRO but everytime, I receive an error (See the screenshot attached to this message).

If you are not able to see what is written, here it is:

Error occured
Directory permissions error "/home/groupeabvw/www//tmp" directory is not writeable
Error file not downloaded

Thanks !

Attachment 0AF8D7891F50CF90450C30F5781A373532E6F4B1D48038241Dpimgpsh_fullsize_distr.jpg not found

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Please publish modules in offcanvas position.