Requester Info and More Details

dilusha
Topic Author
Offline
Fresh Boarder

8 years 1 month ago #4613 by dilusha

Requester Info and More Details was created by dilusha

HI,

Can anyone help me out with the below requirement please?

Is it possible to enable certain user fields in a 'submitted/ created' ticket once someone 'lock' the ticket or once someone change the 'status' of the ticket?

Thanks

nasir iftekhar
Offline
Fresh Boarder

8 years 1 month ago - 8 years 1 month ago #4615 by nasir iftekhar

Replied by nasir iftekhar on topic Requester Info and More Details

no one reply here

Last edit: 8 years 1 month ago by nasir iftekhar. Reason: nothing

Ahmad
Offline
Administrator

8 years 1 month ago #4616 by Ahmad

Replied by Ahmad on topic Requester Info and More Details

Hi,

Dear dilusha JS Support Ticket is not offer.
On lock ticket user can not reply to ticket and he can not make reply.

Show extra fields on status change is not offered.

Please write your valuable review JS Jobs and JS Support Ticket at JED.

Time to create page: 0.070 seconds