How to respond or answer a ticket

kamariah
Topic Author
Offline
Fresh Boarder

5 years 2 months ago - 5 years 2 months ago #6373 by kamariah

How to respond or answer a ticket was created by kamariah

Hi,
Im new to JS Support Ticket and using free version.
Using admin, i can see all the ticket .
How can i answer a ticket . There is no button to answer

Last edit: 5 years 2 months ago by kamariah.

mohsin
Offline
Expert Boarder

5 years 2 months ago #6374 by mohsin

Replied by mohsin on topic How to respond or answer a ticket

Hi,
Sorry for inconvenience
Click on ticket detail button, you can answer a ticket by using the post reply.
docs.joomsky.com/jsst/tickets/adminticket/ticketdetail.html

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