Is there a way to have separate User Fields dependent on Department ? This way the ticket fields would be different for each department.

Example:

Warranty Ticket you would need a Model number drop down.
General Ticket would not need a Model number drop down.

If I create 10 departments and create 10 user fields all 10 user fields show up when adding a ticket for all 10 departments.

I want to pick and choose which user field is displayed on a department.

I am disappointed in your support the most I get is a one line answer.