Close all Open tickets at Once

mimografix
Topic Author
Offline
Fresh Boarder

8 years 8 months ago #4358 by mimografix

Close all Open tickets at Once was created by mimografix

Is there a way to close all open ticket at once.
I have to much opens tickets and I don't want to do it one by one

Or where can I do this by PHP admin , What I need to change.

Thanks

Ahmad
Offline
Administrator

8 years 8 months ago - 8 years 8 months ago #4359 by Ahmad

Replied by Ahmad on topic Close all Open tickets at Once

Hi,

If you want to close replied ticket (replied by admin or staff member). Change in configuration
Admin > JS Support Ticket > Configurations > Ticket auto close : 1 days.
Next day your replied ticket will be closed.

If you want all ticket close, run this query in phpmyadmin.
Replace wp with your database prefix.

UPDATE wp_js_ticket_tickets SET status = 4;

Please write your valuable review JS Jobs and JS Support Ticket at JED.

Last edit: 8 years 8 months ago by Ahmad.

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