When I click Downloads as an administrator I have a couple options... Add Download and Downloads. Add downloads calls the adddownloads function and Downloads calls the staffdownloads. However, i never get an actual list of downloads. Instead it switches over to adding a new download or editing the current available downloads. If I add the the slug to a different page (btw your documentation is in need of updating as it says the short code is jssupportticket_Downloads instead of jssupportticket_download) I do get a list but if I click the Downloads link again it goes to add download. Where can I fix this? I want to be able to remove the extra downloads page and just use the built in downloads section of the application.

Thanks

Actually it is worse than I initially thought... even as a test user who is merely assigned to the Support role with very limited access it tries to allow me to add/edit announcements AND downloads instead of just displaying them. Something is definitely not right. Permalinks have been saved and that had no impact.

One thing more... it would appear that this was caused by taking an administrator role and giving them a support ticket role. After deleting the admin account (via the server mysql tables as it wouldnt let me in the app) i am now able to list things on the front end. Apparently admins just are not meant to have the front end

Spoke too soon. If added in a staff role (regardless of level in this case a simple test volunteer with nothing but the base support role) this issue occurs. Same for FAQs Knowledge base, and Announcements.